Operating System and Technology per le Supply Chain

Operating system and technology of Priano Marchelli

Operating System IT is an essential condition in the logistic field, though it is not enough for an efficient and well-managed supply chain.

Our IT department can develop dedicated programs for logistics process management depending on customers’ specific needs. Thanks to a constant update of IT systems and tailored investments we ensure all benefits deriving from the most advanced technologies in our sector.

The customer can check his orders and shipments through electronic connections. The system allows uploading of documents such as AWBs, B/Ls, Suppliers’ invoices, Packing Lists, e-mail communications related to a single order, photos of the goods, our service invoices and any other file related to shipments. We also offer the customer the possibility to proceed with picking of goods directly on our portal, optimizing communication towards customers resident in countries with different time zone.

Our system also ensures interfaces to any type of Host/ERP system: AS 400, UNIX, LINUX, SAP, BAAN, JD, Edwards, etc..

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Frequently Asked Questions

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HOW TO TRANSMIT A TRANSPORT MANDATE?

The mandate must be transmitted to the shipper in writing or by electronic means of communication. If it is only verbalized or by telephone, the sender is liable for risks relating to incorrect or incomplete information, whilst the shipper does not receive a written confirmation of the mandate.

The mandate must contain all the data necessary for its normal execution, such as notice of goods which are regulated (for example: dangerous goods) or otherwise require special treatment.

The content of documents attached to the mandate is not an integral part of it, unless explicitly declared by the sender.

CUSTOMS FREE ZONE

Goods whose end-use is uncertain, high-duty goods and fixed quota goods may be temporarily stored without being cleared through customs or taxed.

A free zone may be used for this purpose. The free customs zone is managed by private entities, are of public nature and are accessible to any interested party.

With customs authorization, goods can be subject to certain manipulations; for goods in transit (reshipment in the EU) limitative provisions apply.

I HAVE DELIVERY TERMS, HOW TO HANDLE THEM?

Delivery terms can only be guaranteed in written form. It must indicate at least the last delivery date and the related commission surcharge.

WHAT TO DO IF I HAVE A TRIANGULATION?

If the sender must not be informed of the actual destination of the goods, or if the recipient does not need to know the origin, this must be expressly stated in writing to the shipper.

If the recipient orders the shipper to ship the goods to a third party, the shipper will not reveal to the third party the name of the first sender or the origin of the goods, even without a particular request to do so. However, the shipper will remove the label of origin only upon written request.

WHO HAS TO WORRY ABOUT INSURING AGAINST ALL RISKS?

The shipper provides transport insurance only upon the express written request of the sender. Its function is limited to procuring the appropriate transport insurance.

If the charge generically requires the stipulation of a transport insurance, the shipper stipulates an against all risks insurance. If this is not possible or if there is lack of clarity on the extent of coverage, the shipper will clarify this point with the sender.

SECURITY AND FLEXIBILITY

We work with the world’s largest companies providing a full range of transport services and customizable logistics solutions, in order to ensure the best combination of quality products and satisfy every need expressed by our customers.

EXPERIENCE AND INNOVATION

A long-standing experience in the global market and our widespread network of partners in ports and airports all over the world are the starting points for developing the innovation required by the sector.

ACCURATE AND TIMELY SUPPORT

Promptness and efficiency for any type of service are always guaranteed. From simple logistic operations and delivery by land to air, sea transports up to our special services. Our team supports the customer through continuous assistance, by sharing their passion to support their business.