The mandate must be transmitted to the shipper in writing or by electronic means of communication. If it is only verbalized or by telephone, the sender is liable for risks relating to incorrect or incomplete information, whilst the shipper does not receive a written confirmation of the mandate.
The mandate must contain all the data necessary for its normal execution, such as notice of goods which are regulated (for example: dangerous goods) or otherwise require special treatment.
The content of documents attached to the mandate is not an integral part of it, unless explicitly declared by the sender.
Goods whose end-use is uncertain, high-duty goods and fixed quota goods may be temporarily stored without being cleared through customs or taxed.
A free zone may be used for this purpose. The free customs zone is managed by private entities, are of public nature and are accessible to any interested party.
With customs authorization, goods can be subject to certain manipulations; for goods in transit (reshipment in the EU) limitative provisions apply.
Delivery terms can only be guaranteed in written form. It must indicate at least the last delivery date and the related commission surcharge.
If the sender must not be informed of the actual destination of the goods, or if the recipient does not need to know the origin, this must be expressly stated in writing to the shipper.
If the recipient orders the shipper to ship the goods to a third party, the shipper will not reveal to the third party the name of the first sender or the origin of the goods, even without a particular request to do so. However, the shipper will remove the label of origin only upon written request.
The shipper provides transport insurance only upon the express written request of the sender. Its function is limited to procuring the appropriate transport insurance.
If the charge generically requires the stipulation of a transport insurance, the shipper stipulates an against all risks insurance. If this is not possible or if there is lack of clarity on the extent of coverage, the shipper will clarify this point with the sender.